Technostress in Tijuana’s University Professors: Unraveling Physical and Psychological Impacts in a Binational Academic Context
AUTHORS
Ada Mitre,Univesidad Autónoma de Baja California, Tijuana, B.C, México
Bogart Yail Marquez,Tecnologico Nacional de México Campus Tijuana, B.C, México
Jose Sergio Magdaleno-Palencia,Tecnologico Nacional de México Campus Tijuana, B.C, México
ABSTRACT
This study investigates technostress among university professors in Tijuana, Baja California, Mexico, focusing on its physical and psychological impacts due to excessive technology use. Employing a mixed-methods approach, a survey of 200 professors from Universidad Autónoma de Baja California (UABC) was integrated with a Systematic Literature Review (SLR) of 42 studies. Results reveal that 62% of professors experience moderate-to-high technostress, with prevalent symptoms including anxiety (52%), irritability (55%), visual fatigue (48%), and neck pain (45%). Regression analyses indicate techno-overload significantly predicts anxiety (β=0.42, p<0.001), explaining 28% of variance, while techno-invasion drives burnout (β=0.35, p=0.003). Bilingualism, a regional strength, moderates stress effects (β=-0.28, p=0.02), reflecting Tijuana's binational context. Younger professors (<40 years old) are more vulnerable (68% affected), likely due to greater digital immersion. The SLR confirms alignment with regional trends and highlights the role of post-COVID virtualization. Thematic analysis highlights border-induced overload and cultural resilience as key factors. These findings underscore the need for tailored interventions, such as bilingual training and policies limiting after-hours connectivity, to foster healthy ICT use. Future longitudinal research should examine causality and socioeconomic factors to enhance faculty well-being in this dynamic border region, thereby promoting sustainable academic environments.
KEYWORDS
Technostress, University professors, Tijuana, ICT overuse
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