The Effects of Servant Leadership and Organizational Trust on Social Workers’ Organizational Effectiveness
AUTHORS
So-yun Choi,Dept. Of Social Welfare, Namseoul, Korea
ABSTRACT
The purpose of the study is to identify the direct effects of servant leadership on social workers’ organizational commitment and organizational citizenship behavior and the mediating effects of servant leadership through organizational trust, using Structural Equation Model. The results show that servant leadership has direct effects on organizational commitment and organizational citizenship behavior, and that it also has mediating effects on organizational commitment and organizational citizenship behavior. The mediating effects were found to be greater than the direct effects.
KEYWORDS
servant leadership, organizational commitment, organizational citizenship behavior.
REFERENCES
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