A Study on Designing Novel Solutions of Paperless Office - Focus on Tunisian e Customs Systems
Hosni Sboui,Department of ICT Convergence, Graduate School of Information Science, Soongsil University., 369 Sangdo-Ro, Dongjak-Gu, Seoul, South Korea
Kwang-Bock You,School of Electronic Engineering, College of IT, Soongsil University, 369 Sangdo-Ro, Dongjak-gu, Seoul, Korea
Kang-Hee Lee,Global School of Media, College of IT, Soongsil University, 369 Sangdo-Ro, Dongjak-gu, Seoul, Korea
This research aims to study how we can design and develop new solutions for the e-customs system. This study suggests solutions which help to improve paperless office adoption to Tunisian Customs such as the data entry on board of vessels and the exit authorization for customs officers. The first solution will limit the human intervention in entering the data by reading a QR code made by the applicant, and the second software will abandon the use of paper for the exit authorization approval which represents the most complicated procedure in the customs administration due to the intervention of three departments in this process. The goal of this research is to reduce time and cost. This study shows the different steps of realization of the two solutions from designing to testing including developing. This study will help to improve the performance of the Tunisian customs administration and will be the first step for a 100% paperless office.
paperless, tunisian, e-Customs, office, e-Government.
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© 2018 Sboui Hosni et al. Published by Global Vision Press. This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CCBY4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.