Perspective Approach towards Business Intelligence Framework in Healthcare
AUTHORS
Cai Long,Researcher, Hong Kong University, Hong Kong
Krishna Hari K Kokula,Secretary General, Association of Scientists, Developers and Faculties, United Kingdom
Sugumaran Rajkumar,Vice President, Techno Forum Group, Bangkok, Kingdom of Thailand
S. PrithivRajan,Global President, Techno Forum Group, Australia
ABSTRACT
Healthcare is highly complex industry driven by knowledge with rising cost and increasing demands for healthcare quality services. Healthcare providers are forced to focus on care quality while minimizing the cost through better healthcare resource management. However the abundant data from different sources such as clinical processes, business processes, and operational processes, causing remarkable issues and challenges are not resolved, through traditional technologies. Thus the Healthcare providers in effort to improve care quality and reduce cost are turning towards advanced and flexible IT -enabled business strategies. This paper is focused towards designing a Business Intelligence (BI) framework in Healthcare with an aim to overcome the issues and challenges in healthcare. This paper also attempts to illustrate the BI approaches incorporated with data mining techniques appropriate in the healthcare domain to overcome the issues and challenges more efficiently. Here emphasis is given on the main BI healthcare processes, benefits of using BI strategies in terms of efficiency, care quality and patient satisfaction.
KEYWORDS
Business Intelligence, BI Healthcare processes, BI Solutions, BI adoption, BI framework, Data mining
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